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Download Policy

Downloads

Last updated: June 25, 2025  ·  sellcodeapp.com

This policy explains how downloads work on SellCodeApp — including download limits, expiry periods, update support options, and what happens when a download link expires.

Important: Each product on SellCodeApp may have different download expiry periods depending on the update support option chosen by the author. Please check the download expiry date displayed on the product page and your download page before purchasing. This information is clearly shown on every listing.

Unlimited downloads

No cap on how many times you can download within your access period.

30-day minimum

Items with no update support are available to download for 30 days from purchase.

3-day expiry warning

You will receive an email notification 3 days before your download link expires.

Expiry shown clearly

Your exact download expiry date is displayed on your product download page.

01

Update support — set by the author

Each product on SellCodeApp may include an optional Update Support period, which determines how long after purchase you can download the product — including any updates the author releases during that period.

Update support is entirely at the author's discretion. Authors choose one of the following options when listing their product:

No update support
30 days
Download access from date of purchase
1 month support
1 month
Download access + updates for 1 month
6 months support
6 months
Download access + updates for 6 months
1 year support
1 year
Download access + updates for 1 year

The update support period and its expiry date are clearly displayed on every product listing page and on your download page. Buyers are responsible for reviewing this information before completing a purchase. SellCodeApp will not issue refunds on the basis that a buyer did not notice the update support period prior to purchasing.


02

Download expiry periods

Your ability to download a purchased product is tied to its update support period. Once the expiry period ends, the download link for that product will become inactive and you will no longer be able to re-download the files.

Products with no update support

If an author has not included any update support period, your download access is available for 30 days from the date of purchase. After 30 days, the download link will expire and the product can no longer be re-downloaded.

Products with update support

If an author has included an update support period (1 month, 6 months, 1 year, or Forever), your download access remains active for the full duration of that support period. During this time, you can download the latest version of the product as many times as you need.

There is no limit on the number of times you can download a product within your active access period. Download as many times as you need before your expiry date.


03

Expiry notifications

To ensure you have enough time to download your purchased files before access expires, SellCodeApp will send you an email notification 3 days before your download link is due to expire.

Purchase date

Your download access period begins. The expiry date is shown on your download page immediately.

3 days before expiry

SellCodeApp sends an email reminder to the address on your account, notifying you that your download link will expire in 3 days.

Expiry date

Your download link becomes inactive. The product can no longer be re-downloaded from your account.

It is your responsibility to ensure the email address on your account is current and that notification emails from SellCodeApp are not being filtered to spam. SellCodeApp is not liable for missed notifications due to incorrect email addresses or spam filtering.


04

Where to find your expiry date

Your download expiry date is displayed in two places:

  • Product listing page — the update support period offered by the author is shown on the product page before you purchase, so you know exactly what access you are buying.
  • Your download page — after purchase, your personal download page shows the exact expiry date for that product. This date updates automatically if you extend your support period.

We strongly recommend downloading your purchased files promptly after purchase and keeping a local backup, particularly for products with shorter access periods.

SellCodeApp strongly recommends that all buyers download and save their purchased files locally as soon as possible after purchase — and well before the expiry date — to avoid losing access to files they have paid for.


05

Expired download links

Once a download link has expired, SellCodeApp is unable to restore access to the product. Expired download access does not entitle the buyer to a refund or a free extension.

If you need continued access to a product after your download period has expired, you may:

  • Contact the author directly to inquire about purchasing an extended support or access period
  • Repurchase the product at its current listed price

SellCodeApp does not intervene in access extension arrangements between buyers and authors.


06

For authors — setting update support

Authors set the update support option for each product when creating or editing a listing. The available options are: No update support, 1 month, 6 months, 1 year, or Forever.

  • The selected option is displayed prominently on the product listing page so buyers can make an informed decision before purchasing
  • Authors may change the update support option on future sales at any time, but existing purchases retain the support period that was in effect at the time of purchase
  • Authors who select "Forever" support commit to providing lifetime download access to all buyers of that product under that listing
  • Authors are responsible for keeping their product files up to date during any active support period they have offered

07

Contact

For questions about your download access, expiry dates, or download issues:

Support portal
sellcodeapp.com/support